Locking Droppah with a PIN

You can set up a PIN for your login to lock Droppah. Depending on whether you're using the Time Clock App or Droppah in the browser, locking Droppah will do different things.

Locking Droppah from the Time Clock App hides the 'Clock History' tab and the app menu in the top right. The Droppah Time Clock App will keep you logged in, regardless of whether you lock it or not.

Locking Droppah in the browser prevents employees from navigating away from the Clock In or Live tabs. Once you've set a PIN for your login, any time you sign into Droppah on the desktop app, you'll be signed into locked mode by default. `

While in locked mode, Droppah will also automatically sign back in if your browser has been closed or your device restarted, to ensure your employees can resume clocking in and out right away.

Locking Droppah is the same from both the Droppah Time Clock App and Droppah in the browser. To lock Droppah, simply tap the 'Lock' button at the bottom of the sidebar.

If this is your first time locking the app, you'll be prompted to set a 4-digit PIN, which will be used for locking and unlocking the app. Simply enter your preferred PIN, then confirm the same PIN again to set it.

Once the app is locked, it will only be possible to switch between the Time Clocks or Live tabs and select a Team (if your user has access to multiple Teams).

You can unlock the app at any time by tapping the Unlock button at the bottom of the sidebar and confirming your PIN.

Each Admin and Team Manager will need to set up their own PIN if they need to lock the app. Each user should keep their PIN private, as sharing it with other users or employees may result in employees accessing areas of Droppah they shouldn't.

If you no longer wish to use the lock function, you can delete your PIN and disable locking by turning off the 'Enable App Locking' toggle in the app menu in the top right.

To set a new PIN again at any time, simply re-enable the toggle, then tap Lock in the sidebar to set your PIN.

If you've forgotten your PIN, you can request an email reminder. To do so, tap the Unlock button then select Forgot PIN? in the pop-up that appears:

Click Send Email in the confirmation that appears and you'll receive an email confirming your current PIN.