Do you need some time off and want to make sure you don't get rostered on for days you'd usually work? Whether you're off on vacay, heading into the exam-time crunch, or just need a break, Droppah makes it easy to request some time off.
You'll need access to the mobile app to submit time off requests. If you don't have login access for the mobile app, check in with your Droppah administrator. You can learn more about the mobile app here: Employee Mobile App
Learn more about time off below, or click one of these links to snap to the relevant section:
- Sending Time Off Requests
- Approving Time Off Requests (for Managers & Administrators)
- Frequently Asked Questions
Sending Time Off Requests
To send a time off request, simply navigate to the Availability tab in the Employee Mobile App and tap the purple + button at the bottom of the screen.
Alternatively, you can tap the first day of your request (this must be in the future), then tap Request Time Off and finally tap the last day of your request
A window at the bottom of the page will allow you to confirm the dates for your time off request, and you can also add a note for your managers. Then tap Send Request.
The submitted request will display in your calendar in orange. You can tap on the request to edit it if needed.
You'll receive an email notification when the status of your request is updated, plus notifications will appear in the app confirming whether the request was approved or declined:
You can tap the notification to see the details of the time off. Your manager may have provided a note letting you know why the request was declined, which may guide what you do next:
If the time off has been approved, it will now be displayed in the Availability page in purple:
Approving Time Off Requests (for Managers & Administrators)
Any time off requests submitted by your employees will require approval before they're fully confirmed.
When the request is submitted, an email notification will be sent to any Team Managers on the Teams the employee belongs to. If no Team Managers are found on their teams, the email notification will be sent to any Admins in the Droppah account instead.
Click the 'Respond to Time Off Request' button to approve or decline the request, and you'll be taken to the following window:
Add a note for the employees involved to see in the 'Respond...' field (if you want!), then approve or decline the time off request. The employee will be notified of your response via email and the mobile app.
It's important to note that if the employee is already rostered on for the days they've requested time off, you'll need to arrange other employees to work and update the roster (or get them to submit Cover Requests).
Only one team manager or administrator needs to approve or decline the request. Once the request has been responded to, the link will no longer be valid.
Frequently Asked Questions
How do I access the mobile app?
To access the mobile app, you'll need to be Invited into Droppah by a manager or administrator. Make sure you've Accepted the Invite, then learn more about accessing the mobile app here: Employee Mobile App
Why isn't the Time Off button appearing when I tap on a day?
The Time Off button will only appear if you tap on a date that's in the future, and if it's a day you would usually be available to work. If the day has a grey circle on it, that means a manager or administrator has noted that you're always unavailable on that day of the week - reach out to a manager or admin if you'd like to change the days you're normally available.
What should I do if I'm already rostered on?
Check in with your team manager on what they'd like you to do in these cases.
One option can be to see if you can get someone to cover your shift(s) before you request time off. See how to request cover for your shifts here: Swapping Shifts with Cover Requests
Will I be paid for time off?
Time off requests in Droppah are just to let your managers know you'll be away, and prevent you from being rostered on. If you're wanting to apply for paid leave, that will need to be handled separately via your payroll system. Check in with your team manager or administrator if you're not sure what to do.
Can I add Time Off for an employee as an Admin/Team Manager?
Absolutely, to add Time Off for an employee simply navigate to their record in the People tab and use the + Time Off button in the bottom right. Learn more here: People