If you’re seeing a shift cost $0, or a No Pay Rate Set warning, it’s because Droppah doesn’t have a pay rate to calculate that cost from yet. Easy to sort, here’s how.
Why is a shift showing $0?
Droppah works out what a shift costs from the pay rate on that person’s record. If they don’t have one yet, there’s nothing to calculate from, so the shift shows $0 instead. You’ll see a warning wherever this comes up:
While you’re creating or editing their shift, a No Pay Rate Set warning appears under the cost.
If you open up the shift’s cost breakdown, every part of the shift shows $0, flagged with the same warning.
Fixing it
Head to People, open their record, and add either:
A Pay Grade, if you want to apply the same base rate and pay rules as a group of other people. See Pay Grades.
Or a flat Pay Rate, if you’d rather set this one person’s rate on its own. See People.
Any new shifts you create for them from here will cost correctly straight away.
What about shifts already on the roster?
Shifts cost based on whatever pay rate was in place last time they were saved, so shifts you rostered before adding their pay rate will keep showing $0 until they’re saved again.
Open the shift and hit Recalculate Cost. It resaves the shift with the new rate and updates the cost on the spot, without closing the window.
Tip: if you add pay rates before you roster someone, you won’t see this warning at all. But if you’re here because you’ve already rostered them, you haven’t done anything wrong, just add their rate and recalculate when you’re ready.