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Revenue & Labour Costs

Revenue & Labour Costs

Updated over a month ago
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Droppah offers a range of ways to track revenue and labour costs, helping you keep your rosters on budget and track how your teams are performing. Learn how to set up and review revenue and labour cost details in Droppah below.

Setting Budgets on Teams

Budgeted revenue and labour costs per day can be entered on each of your Teams in Droppah, allowing you to quickly track your roster costs each week against your expected budgets.

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Pop into a team via Manage > Teams and click the + Set Budget button to begin adding budget information.

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The budget section of your team will display the following details:

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  • Revenue - Enter your expected revenue for the team for each day of the week

  • Actual Revenue (average) - This figure will be automatically calculated based on any actual revenue figures loaded into Droppah for the last 6 weeks, either via the Lightspeed Integration or from manual entry as seen under 'Entering Actual Revenue' below

  • Labour Cost - Enter your budgeted labour cost for each day of the week

  • Labour % - Your projected labour percentage for each day will be automatically calculated based on the details entered in the Revenue and Labour Cost fields

Entering Actual Revenue

If you've integrated with Lightspeed, revenue details will automatically populate through to Droppah as orders are completed throughout the day - you don't need to do anything else. See more details here: Lightspeed Integration

If you aren't integrated with Lightspeed, or if you wish to enter historical revenue from before you integrated, you can do so via the Timesheet View.

Navigate to Calendar > Timesheets and:

  1. Ensure you have a single Team selected in the top-right.

  2. Under the options menu, ensure the Cost and Show Revenue toggles are both enabled.

  3. Enter the total revenue per day for this Team.

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Note that when the All Teams view is selected you won't be able to enter revenue, but you will be able to view the combined revenue and labour cost totals across all of your teams.

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Roster View

Once your budgeted revenue and labour costs are loaded into your Droppah teams, you'll be able to see the forecast revenue and labour cost ratios summarised at the top of your rosters via Calendar > Roster.

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When your labour cost % is over or under budget, you'll see green and yellow indicators displaying the difference from the budget set on your team.

To view these revenue forecasts based on actual historical revenue instead, click the three dots in the top right and select the Revenue Period you'd like to compare to.

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You can choose to view the previous week's revenue figures, or the same week from the previous year, or a custom date of your choosing - perfect for comparing busy days like Valentine's Day.

You can also use the Adjustment field to apply a % adjustment to account for revenue growth since the period you're comparing to.

Note that the figures displayed will vary depending on whether the date you're viewing is in the future or the past:

  • Days in the future will display Forecast Revenue based on your selected Revenue Period and the Roster Cost, Roster Hours and Labour % details based on rostered shifts.

  • Any past days will show the Actual Revenue that's been entered (or imported from Lightspeed) and the Actual Cost, Actual Hours and Labour % based on worked time entries.

  • Revenue Period options only apply for future periods, so will be greyed out and unselectable if the period you're viewing is in the past.

Daily View

The daily view, accessed by clicking through to a specific date from either the Roster or Resources page, offers a more granular view of your roster for each day.

Revenue and labour cost details will be broken down at the top of the screen.

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The figures displayed at the top of the screen include:

Revenue - The revenue per hour, populated via the Lightspeed Integration. You can use the Revenue Period dropdown at the top of the screen to compare your roster to previous revenue periods and use the % adjustment to account for revenue growth.

Roster Cost / Actual Cost - The labour cost for that hour of the day. For dates in the future, this will be the rostered cost, while dates in the past will display the actual cost from timesheet entries.

Labour Cost Ratio - The labour cost %, based on Revenue and Roster Cost/Actual Cost.

Units / Orders - The number of orders per hour, populated via the Lightspeed Integration.

Total Staff - The number of staff on deck for that hour of the day. For dates in the future, this will be based on rostered staff, while dates in the past will display the actual staff numbers from timesheet entries.

Revenue Per Person - The Revenue per person for that hour of the day, based on the Revenue and Total Staff.

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