Teams and work groups decide how your people are organised for rostering and time tracking. How you set them up depends on how your business runs.
Teams vs work groups
A team is a group rostered together who clock in and out at the same place. Teams usually represent a site or a department.
A work group is the role someone is rostered to do, for example Bar, Waiter, or Chef. Work groups also hold the pay settings that send time to payroll.
Every person needs at least one team and work group to be rostered and to use the Time Clock. A person can belong to more than one of each.
Choosing your structure
One site: A single team is often all you need, with work groups for the roles such as Bar, Waiter, Chef, and Kitchen Hand. If it suits how you run the site, you can split into more than one team, for example Front of House and Back of House. This is optional.
Multiple sites: Use a team for each site, for example Ponsonby and Newmarket, so each can manage its own roster, clock in location, and budget. Use the same work groups across every site, so roles stay consistent wherever someone works.
Your setup | Use teams for | Use work groups for |
One site | A single team, or optionally a split like FOH and BOH | Roles (e.g. Bar, Waiter, Chef) |
Multiple sites | Each site or venue | Roles, reused across sites |
Tips
Give teams and work groups names your managers and staff will recognise at a glance, since these names appear throughout your rosters and on the Time Clock.
Set a budget on each team to track labour cost against revenue per site or department.
You can always add, edit, or archive teams and work groups as your business changes.