Skip to main content
All CollectionsUser Access
How do I reset my password?

How do I reset my password?

Updated over 3 weeks ago

DroppahPricing_All.png

If you've forgotten your password you can request a password reset from the login screen at login.droppah.com. Click Forgot Password? in the password field, as seen here:

Reset_Password_-_Reset_Password.png

You'll be prompted to enter your email address or username. Enter the address or username you normally login with, then click Send Email to confirm.

Reset_Password_-_Email_or_Username.png

You'll be sent an email, where you can click the Reset Password button to proceed. Your login details are managed by our centralised FlexiTime Workforce Management platform, so the email you receive will come from FlexiTime rather than Droppah.

Reset_Password_-_Password_Reset_Email.png

You'll be taken to a webpage where you can set and confirm your new password. Passwords need to be a minimum of 8 characters long, and both fields must match. Click Confirm to confirm your new password.

Reset_Password_-_Confirm_New_Password.png

You'll see a pop up confirming your new password has been set, and can click Ok to finish logging into Droppah.

Reset_Password_-_Reset_Confirmed.png

Did this answer your question?