If your Droppah account is integrated with PayHero for payroll, administrators and team managers will have the option to approve time. Approving time sends it to PayHero, ready for payday.
Before approving time, you can check that it's accurate and make any changes as needed in the Calendar, using either the Resource View or the Timesheet View.
Approving Time
Once your employees have finished clocking in and out for the week, their time can be approved and sent to PayHero. When you're ready to approve time, navigate to the Timesheet View tab in the calendar.
Employees are grouped by Team, allowing you to easily send time for the correct employees in one go. Simply select the Team you wish to send time for from the Team selection in the top right, or choose All Teams to approve all employees at once. Then click Approve.
A pop-up will confirm the Team and dates you're approving. You can adjust the end date if you're not quite ready to approve the full week:
Click Approve to confirm and send the time to PayHero. A pop-up will confirm whether all time entries have sent to PayHero successfully.
After approval, days with all time approved will display a green checkmark and the Approve button will be disabled, as seen here:
If you make any changes to the existing time entries or add any new time entries, a yellow counter will appear on any days with changes, and a yellow indicator will display for each time entry.
Simply Approve the time again to send these changes through to PayHero.
Frequently Asked Questions
How are unpaid breaks treated when exported to PayHero?
How are unpaid breaks treated when exported to PayHero?
Shifts with unpaid breaks generate multiple time entries in Timesheet Exports. This has the following effects on time entries:
Unpaid breaks recorded via the time clock create an initial time entry which finishes at the time the unpaid break started. The next time entry starts when the unpaid break finished.
For example, a 9am to 5pm shift where the employee clocked a 35 minute unpaid break at 12:30pm will be exported as a 9am to 12:30pm entry and a 1:05pm to 5pm entry.
Unpaid breaks which haven't been recorded using the time clock (i.e. breaks manually added to a rostered or worked shift, or specified via the Default Break Duration in the shift settings) are assumed to start 4 hours into a shift.
For example, a 9am to 5pm shift with a 30-minute break will be exported as a 9am to 1pm entry, and a 1:30pm to 5pm entry.
In cases where the shift is less than 4 hours long, the break is applied to the end of the shift.
For example, a 1pm to 4pm shift with a 15 minute unpaid break will be exported as a 1pm to 3:45pm entry.
How are time entries crossing midnight handled?
How are time entries crossing midnight handled?
Time entries that span midnight will be specified in the export in different ways, depending on the 'Midnight Break Rule' you've specified in your company settings.
Click here to learn more: Calendar Settings
How are overtime and allowances sent to PayHero?
How are overtime and allowances sent to PayHero?
If your company uses overtime or allowances, check out the FAQ here: PayHero Integration
Troubleshooting Errors
If you see an error message when you click Approve, it means there's a mismatch between Droppah and PayHero that needs to be fixed before the time can be sent.
We've listed the most common errors and how to resolve them in our Troubleshooting PayHero Approve Time Errors guide.
After you've made those changes, you can head back to the Timesheets page and click Approve again to resend the hours through.