Need to leave a reminder for whoever’s working a shift, or flag something for your fellow managers without the employee seeing it? Shift notes let you add a message directly to a shift, visible to the person rostered on, or kept between managers only.
Adding a Note to a Shift
Open the shift
Scroll to Notes and click + Note
Choose Note for Employee or Manager note
Write your note and click Add note
Saving a note isn’t the same as publishing it. A Note for Employee won’t be visible to them until you publish (or republish) the roster, same as any other change to their shift.
A Manager note never needs publishing, because it’s only ever shown to managers and admins, never the employee.
On an open shift, you’ll see Note for the shift instead, since there’s no employee to name yet.
Editing or Deleting a Note
Click the (⋯) menu next to a note to Edit note or Delete note. Deleting asks you to confirm first.
Notes are listed newest first, with who wrote it and when it was last changed.
Editing or deleting a Note for Employee on a published shift needs republishing before the employee sees the change, same as adding one. A Manager note updates immediately for other managers, no publishing involved.
Spotting Notes at a Glance
A shift with notes shows a note icon on its card, on Roster, Resources, and the mobile roster. Hover it to see how many notes there are, counting both Notes for Employee and Manager notes together.
Segments showing recorded time, rather than the rostered shift, don’t show the note icon. The original notes are still kept against the shift segment.
Notes and Publishing
Adding, editing or deleting a Note for Employee on an already-published shift is an unpublished change, same as any other edit to that shift:
The note shows as Unpublished
The day loses its published tick
Your Publish Roster count goes up
The employee is ticked in the publish window, ready to be notified
Seeing Shift Notes as an Employee
Once a roster’s published, employees see their notes in the Droppah App.
My Shifts shows the latest note’s first line, with the note icon
Opening the shift’s details lists all its notes, with who wrote it and when
Employees only see notes on their own shifts, never a teammate’s, and never Manager notes.
If a note’s edited or deleted, employees see the change at the next publish, until then they still see the last published version. If a shift’s reassigned to someone else, its notes stay with the shift, and the new employee sees them once it’s published.
Notes in the Roster Email
If the roster has any notes, the email shows a notes pill near the top.
Each shift with a note shows it directly underneath, in its own card, along with who wrote it.
