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Adding Team Managers

Updated this week

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Team managers will have login access to Droppah to manage people and rosters for their Teams.

New team managers can be invited into your Droppah company under Manage > Access. Click the New Team Manager button to add a new manager.

This will display the following Invite Team Manager pop-up window for you to enter the manager's details.

Full Name - The manager's full name.

Email Address - Enter the email address that the manager will use for their login access. This email will also receive an invitation link for the manager to create a password and activate their login access.

Teams - Managers will only have access to details in Droppah which relate to any Teams they're added to. You can click + Teams to add any Teams this manager should be able to manage. You'll need to add them to at least one Team to invite them, and you can add or remove them from Teams later via Manage > Teams.

Once you've specified the appropriate details, click Invite.

Manager Access Status

The icons beside each manager will show the current status of their access:

Pending.png

The manager has been invited, but hasn't yet accepted their invite.

Active.png

The manager has accepted their invite and has active access.

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The manager's invite has expired because they did not accept their invite within one week.

For managers with pending or expired access, you'll have an option on the right side of the screen to resend the invite if needed.

What can Team Managers do?

For the most part, managers can see and do everything in Droppah that Admins can, with the following restrictions:

Settings - Managers can't access any account settings, including the Company Settings page, Rostering Settings page, Integrations page and Timesheet Export settings page.

Integrations - While managers are unable to connect or edit integrations, they can sync them via the People tab.

People - The People view will only show people who are in the manager's Teams or not yet included in any teams. Managers can also add and invite new people if needed. The Pay Rate field on people will be hidden unless the manager is set up to view pay rates (see below).

Manage - The manage tab will be hidden for Team Managers, so they won't be able to set up or edit Shifts, Work Groups and Teams.

Calendar - The Calendar views will only show information for the manager's Teams, so the manager can only roster or provide clock in access for their own team members. Cost-based views and figures will be hidden unless the manager is set up to view pay rates (see below). When Approving Time for Payroll, only time for the manager's team members will go through to PayHero.

Pay Rates/Costs/Revenue - By default managers won't see any pay rates, roster costs or revenue info throughout Droppah. However, if you'd like a Team Manager to be able to view cost and revenue information so that they can ensure their rosters are on budget, simply click on their record under the Access tab and tick Pay Rates Visible. This can be done as soon as a manager is invited, and can be turned on or off at any time.

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