Knowledge Base

Getting Started

• Getting Started With Droppah in Six Easy Steps
• Getting Started with Droppah from PayHero
• Managing your Droppah Subscription
• Transferring Ownership of your Droppah Account

General Settings

• People
• Shifts
• Work Groups
• Teams
• Pay Grades
• Overtime Rulesets

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Rosters

• Loading Rosters with Droppah
• Publish Rosters
• Roster Plans
• Roster Warnings
• Copying Rosters
• Calendar Views

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Time

• Time Clocks
• Clock History
• Live
• Calendar - Timesheet View
• Locking Droppah with a PIN
• Timesheet Export

User Access

• Adding Admins
• Adding Team Managers
• Inviting Employees to Droppah
• Accepting a Droppah Invite
• How do I reset my password?
• How can I update my login details?

Integrations

• Lightspeed Integration
• Xero Payroll Integration
• Xero Payroll: Approving Time
• PayHero Integration
• PayHero: Approving Time

Droppah for Employees

• Employee Mobile App
• Requesting Time Off
• Swapping Shifts with Cover Requests
• How do I create my employee login?

Product Updates

Release Notes

• Droppah Release: 09/03/2025
• Droppah Release: 16/02/2025
• Droppah Release: 09/02/2025
• Droppah Release: 09/01/2025
• Droppah Release: 02/12/2024
• Droppah Release: 03/11/2024

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Announcements

• Incident Report - Intermittent Delays 04/06/2024
• New! Submit your feedback with Productboard
• Scheduled Maintenance - 07/10/2021
• Vodafone Outage for Microsoft Applications 27/08/2021 - Resolved
• Scheduled Maintenance - 06/05/2021