Knowledge Base

Getting Started

• Getting Started With Droppah in Six Easy Steps
• Getting Started with Droppah from PayHero
• PayHero Integration
• Xero Payroll Integration
• Managing your Droppah Subscription
• Transferring Ownership of your Droppah Account

General Settings

• People
• Shifts
• Work Groups
• Teams
• Company Settings
• Rostering Settings

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Rosters

• Loading Rosters with Droppah
• Publish Rosters
• Roster Plans
• Copying Rosters
• Calendar Views
• Calendar - Resources View

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Time

• Time Clocks
• Clock History
• Live
• Locking Droppah with Pin Access
• Timesheet Export
• Approving Time for Payroll: PayHero (NZ)

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User Access

• Adding Admins
• Adding Team Managers
• Inviting Employees to Droppah
• Accepting a Droppah Invite
• How do I reset my password?
• How can I update my login details?

Droppah for Employees

• Employee Mobile App
• Requesting Time Off
• Swapping Shifts with Cover Requests
• How do I create my employee login?

Droppah Hire

Hire for Venues

• What is Hire?
• Posting a job
• Deleting a job
• Viewing and accepting job offers
• Confirming shifts and rating workers

Hire for Workers

• Registering with Droppah as a gig worker
• Making an offer on a job
• Clocking in and working shifts
• Confirming shifts and getting paid

Product Updates

Release Notes

• Droppah Release Date: 09/11/2023
• Droppah Release Date: 15/06/2023
• Droppah (v3.3.0) – Release Date: 07/05/2023
• Droppah (v3.1.0) – Release Date: 13/03/2023
• Droppah (v3.0.0) – Release Date: 08/02/2023
• FlexiTime Workforce Management Release - 25/11/2022

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Announcements

• New! Submit your feedback with Productboard
• Scheduled Maintenance - 07/10/2021
• Vodafone Outage for Microsoft Applications 27/08/2021 - Resolved
• Scheduled Maintenance - 06/05/2021